Easily implemented, comprehensive and economical centralized 電子メール routing, response and tracking management ソフトウェア.
It allows emails coming in from customers to be automatically routed and handled to the appropriate employees for prompt attention.
The tracking features built into
VisNetic MailFlow provide supervisors the ability to view all messages, as well as the complete history of each message, to allow them to constantly and streamline improve contact. The versatile search feature allows for the rapid retrieval of any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers.
VisNetic MailFlow also provides the ability to alert administrators when messages remain unanswered for a specified amount of time.
Last バージョン changes:
Sub-folders for My Tickets, Ticket Auto re-open feature, Message read/unread feature, Suggested Standard Response, Standard Response search