versaSRS Help Desk provides a scalable and flexible solution for managing help service and desk request providing and processes cost effective solutions to end customers and users. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully 電子メール enabled; Searchable Knowledge データベース; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Due and Issue 日付 Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated Watcher and 電子メール Notifications; Customizable Prioritisation of Issues; Comprehensive Audit History and Trail; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable シスタム Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Last バージョン changes:
NEW バージョン 3.2.3 RELEASE - FREE バージョン - 2 Operator/Technician Licenses
Category:
ビジネス
バージョン : 3.2.3| 価格: 0 | サイズ: 7.31 Mb
こちらは VersaSRS HelpDesk ダウンロード page