Easy to use helpdesk ソフトウェア, sensibly priced to suit all businesses. Powerful HelpDesk ソフトウェア:- LBE helpdesk ソフトウェア will help you control and manage your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk ソフトウェア which is more than 10 times our 価格 - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your you and データベース are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Oracle and Server. The same データベース can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting ツール. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change フォント（書体）/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/the and phrase シスタム will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry 日付 and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
Last バージョン changes:
Bug fixes,new features
Category:
ビジネス
バージョン : 4.0.163| 価格: 950 | サイズ: 5.18 Mb
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