AccessAble Help Desk Pro Edition features an easy to attractive and use windows based interface as well as .asp and .html ページ for quickly recording, updating or searching data via browser. The Read/Send 電子メール Window let's technicians respond to 電子メール from within the add and program an 電子メール message to the support request データベース with one mouse click. The wide variety of reports include analytical and graphical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file emailed and formats to upper management. The browser interface requires Microsoft PWS or 電子メール and IIS notification uses Microsoft's CDO SYS. 電子メール read/send requires Microsoft Outlook or Outlook Express. There are no additional per user charges for either the windows interface, 電子メール module, or browser based interface. All are included in the site license 価格. An Open Report menu option let's you access either your own reports created with Crystal Reports or custom reports designed for you by the developer. Only the Crystal Reports runtime files are inlcuded.
Last バージョン changes:
Many changes to windows and web interface
Category:
ビジネス
バージョン : 2.59| 価格: 499 | サイズ: 22.15 Mb
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